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Arms

HOMECARE SERVICES

Home care services
Domiciliary care

Our carers will be visiting individual's homes to offer assistance at designated times throughout the day.

Live-in care

Live-in care is an excellent choice for anyone requiring round-the-clock assistance. The live-in carer can assist with daily activities and attend to all of your requirements.

Specific care available
Companion Care & Household Support

  • Admin support

  • Gardening

  • Housekeeping

  • Laundry

  • Pet support

  • Transportation to appointments

  • Companionship/Social interaction

  • Meal preparation

  • Shopping and errands

Personal Care

  • Bathroom assistance

  • Drinking and/or feeding

  • Washing and/or dressing

  • Continence care

  • Medication support

Moving & Handling

  • Hoisting

  • Transferring

  • Sara Stedy

  • Turning/Repositioning

Need last minute  staff?

We understand the pressures of running care homes.

 

From staff cancelling shifts on short notices, complaints streaming in from service users and relatives, keeping up with the expected standards of performance from CQC and other governing bodies, the list is endless.

 

Are you seeking to improve the quality of care offered to your clients? 

 

Are you looking for an agency that is most affordable in the market yet guarantees the most professionally qualified staff who are readily available even on last minute notice? 

 

Contact us today!

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Assessment Bookings

At Serene Healthcare Services, we want to ensure that we provide you with the best possible care tailored to your unique needs. To become our client, we follow a careful assessment process:

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1. Initial Contact:

  • You or a loved one reaches out to us, expressing interest in our domiciliary care services.

  • We schedule a convenient time to discuss your needs and preferences over the phone or in person.

 

2. In-Depth Assessment:

  • Our registered manager will visits your home for a comprehensive assessment.

  • During this visit, we'll discuss your medical history, daily routines, any specific health conditions, and your personal preferences for care.

 

3. Care Plan Development:

  • Based on the assessment, we create a personalised care plan tailored to your requirements.

  • The care plan outlines the type of care you need, the frequency of visits, and the specific tasks our care assistants will assist you with.

 

4. Discussion and Agreement:

  • We review the care plan with you and your family to ensure it meets your expectations and addresses all your needs.

  • Once we have your approval, we will finalise the plan.

 

5. Ongoing Monitoring:

  • Our team regularly monitors the quality of care you receive, making adjustments to the care plan as needed.

  • We maintain open communication with you and your family to ensure your satisfaction.

 

6. Continuous Support:

  • We are available 24/7 to address any questions or concerns you may have.

  • Our goal is to provide reliable, compassionate care that enhances your quality of life while allowing you to remain in the comfort of your own home.

 

The assessment process is designed to ensure that our care services align with your specific needs and preferences, promoting your well-being and independence. Your comfort, safety, and satisfaction are our top priorities throughout your time as our valued client.

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